Shun Hing Electric Service Centre Ltd. (SHESC) provides repair and maintenance services for products sold by Shun Hing Group sales companies. We also handle installation of selected electrical/ electronic products and equipment.

With the leading from our strategic leadership direction, we are committed to providing quality service to our customers in a friendly, efficient, timely, and effective manner, in order to sustain long-term customer relationship and upkeep our competitive edge.

We believe that this could be achieved by our quality-committed and responsible employees, with sense of urgency and helpfulness, through the following:

• Listening to customer’s opinions
• Follow up customer’s needs and expectations
• Appropriate training, communication & development of employees
• Fostering the spirit of continuous improvement
• Promotion of team work and knowledge sharing
• Implementation of total quality management

Customers are the most important asset in our business. Our objective is to continuously improve our quality of service to achieve 100% customer satisfaction.

Besides, we are committed to implement an Environmental Management System in accordance with ISO14001 standard through the following environmental conservation principles:

• To comply with all applicable environmental legislations and other regulations.

• To review the environmental objectives on a regular basis and to strive for continual improvement in the environmental management system.

• To prevent pollution and minimize waste production through the acts of “reducing”, “reusing”, “recycling” and “replacing”.

• To enhance environmental awareness among staff through the provision of appropriate training.