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NEWS & PROMOTIONS
News
9
January 2026
Macau PanaShop Relocation Notice
| Read more |The Macau PanaShop at Oriental Garden will operate until January 25, 2026, and will relocate together with the Shun Hing Macau Customer Service Centre (Nam Leng) to the following address on February 13, 2026. With a renewed setup, we aim to enhance your customer experience: New Address:Unit F, 2nd Floor,Kak Seng Industrial Building (Phase 1),149 Rua de Manuel de Arriaga, Macau During the relocation period (January 26 to February 12, 2026), the Shun Hing Macau Customer Service Centre (Nam Leng) will continue to provide sales of Shun Hing assigned products/parts and warranty services at the following address and hours: Service Address:Unit I, 5th Floor,Nam Leng Industrial Building,193-199 Rua de Manuel de Arriaga, Macau Service Hours:Monday to Friday: 09:00 – 17:30Saturday: 09:00 – 13:00Sunday and Public Holidays: Closed Shun Hing Electric Service LimitedMacau PanaShop
karcher
1
January 2026
KÄRCHER Product Warranty Service Update
| Read more |Starting from January 1, 2026, the warranty service for KÄRCHER products (Hong Kong and Macau) will be provided directly by the manufacturer, Kärcher Germany Co., Ltd. After purchasing a product, customers requiring related warranty and after-sales service must present the original invoice issued by the authorized dealer and the warranty registration card issued by Kärcher Germany Co., Ltd. for verification. If the product exceeds the warranty service period, customers must pay the relevant fees according to the service price list of the Kärcher Germany Co., Ltd. Repair Center. Customers who complete the online product warranty registration within ten days after purchase will enjoy a two-year free warranty service. For the relevant warranty terms and conditions, please refer to the webpage of Kärcher Germany Co., Ltd.: https://www.kaercher.com/hk-zh/636086/support/online-shop-information/extended-warranty.html If you require after-sales assistance for KÄRCHER products, please contact the Kärcher Germany Co., Ltd. Repair Center. Address: 12/F, Wah Bing Centre, 122 Wai Yip Street, Kwun Tong, Kowloon, Hong KongNormal Business Hours: Monday to Friday, 9:00 AM to 6:00 PM (Lunch Break: 1:00 PM to 2:00 PM)General Enquiries: +852 2357 5863Fax: +852 2357 5632Email: info@kaercher.com.hk Customers who purchased KÄRCHER products before January 1, 2026 (holding a warranty registration certificate issued by Shun Hing Innovative Concept Co., Ltd.) and have completed the registration can still enjoy the after-sales warranty service provided by the manufacturer, Kärcher Germany Co., Ltd., within the warranty period.
2
May 2024
WhatsApp us for enquiry / appointment booking
| Read more |In order to provide better after-sales service and shorten customers’ hotline waiting time, the service center has officially launched a 7 x 24 WhatsApp support inquiry service. This WhatsApp provides customers with the following services: 7 x 24 rWhatsApp support inquiry More convenient and faster No need to wait, book maintenance, installation and cleaning services anytime and anywhere
2
January 2024
What should I do? When air conditioner is water leaking / making unusual noises / bad smell.
| Read more |What should I do? When air conditioner is water leaking / making unusual noises / bad smell. water leaking making unusual noises bad smell